Problem 8: The user connects the computer to the Bluetooth mouse, uninstalls the Bluetooth driver, and installs the driver using the INF file, but they cannot use the Bluetooth mouse. Problem 7: After the Bluetooth mouse is paired with the computer, the pairing status is displayed as connected for a while, and 'driver program error' is also displayed at times, resulting in the mouse not being able to be used. Problem 6: The Bluetooth mouse does not respond after the user pairs it to the computer and the pairing status is displayed as paired. The touchpad does not respond after the battery is replaced, and the USB-connected mouse also fails to respond. Problem 5: The Bluetooth mouse is forced to enter Pairing mode. Problem 4: Users can't use the Bluetooth mouse after they wake up the computer from Sleep mode even when the mouse is connected to the computer normally over Bluetooth. Problem 3: The Bluetooth mouse responds after the user pairs it to the computer and the pairing status switches between connected and paired. After the user unpairs the mouse, the computer still shows that the mouse is connected to the computer but the user can't use the mouse.

Problem 2: The user cannot use the Bluetooth mouse after the computer indicates that the pairing is successful. Problem 1: The Bluetooth mouse sometimes fail to respond.

Paired but not connected